Our teams

One of our competitive advantages is our people. We continuously invest in our team so that they can be more productive and provide clients with the best service possible. 

Sales and Marketing

Our focus is on creating value for our clients and our Sales & Marketing team provides value-centric solutions to our target clients. This team serves as the first line of communication in understanding our clients’ needs and concerns. We believe in creating win-win situations.

Customer Service

Our Customer Service team is the bridge between external demands and internal capability via efficient communication. Because of our team’s combined years of experience, we frequently anticipate our clients’ needs before they arise. They are true professionals and can improvise to overcome any constraints that occur throughout the project.

Production

Using the latest technology in hardware and software, our Production staff will spare no effort in providing top-notch work to serve our customers. When we have tight deadlines, we can work around the clock to get the project done. We are not satisfied until your documents are delivered on time, error-free and meet your approval.

Quality Control

Our Quality Control team ensures that all projects are executed in such a way that they meet defined quality standards.

Technology

Our Technology team works with technology providers to boost efficiency and productivity for the company as a whole. Over the years, we have deployed a translation management system that is integrated with computer-assisted translation. We have also deployed AI-enabled optical character recognition (OCR).

Vendor Management

Our Vendor Management team oversees screening, vetting and management of vendors. We believe in strategic vendor management which can generate mutually beneficial outcomes and create added value in the supply chain.